About

About BizPaL

WHAT IS IT?

BizPaL is a web-based service that allows business clients to easily generate a customized list of the permits and licences they require from all levels of government by answering some simple, generic questions about the business.

WHO?

The BizPaL service is operating in many locations across Canada. BizPaL is expanding rapidly across Canada and a list of all the partners is available on the Current Partners page.

WHY?

Problem

Entrepreneurs must go to many different departments within multiple levels of government to find out what permits and licences they need for their business, never being sure if they have missed something.

Solution

BizPaL provides businesses a way to identify their entire permit and licence requirements from every level and department of government at one time through the website of any partner jurisdiction of their choice, saving them time and money. As BizPaL is a self-service tool, meaning governments are able to redirect valuable client service resources. The collaboration within and between governments that is at the core of the BizPaL service will ultimately lead to more streamlined and efficient government services.

Benefits

Business clients /Entrepreneurs

Government Partners - all levels

Saves Time

·Cover all jurisdictions in one visit

·24/7 convenience

·Accessible from any Internet connect point

·Links and contacts for permits and licences

·Impact of activities known up front

·Reduce time of compliance and opening of the business.

·Less time spent with clients who can self-serve

·Fewer unanswerable questions

·Training tool for new staff at front desk/business help centres

Saves money

·Private intermediary costs reduced/eliminated

·Fewer fines with increase in compliancy

·Better budget planning

·Early detection of problems with business venture.

·Increased compliance revenue

·Reduced enforcement costs

·Leverages existing web investments - e-forms and governments just starting out on the web.

Better government

service and Business planning

Entrepreneurs happier with informed government staff

·Simple and easy access to information.

·Entrepreneurs become more comfortable with knowledge of compliance status

·Overview of government requirements to reduce unexpected requirements from government

·Impact of activities on permits and licences needs known up front

·Output tailored to entrepreneur’s situation

·Provides a comprehensive overview of requirements for all levels of government

·Satisfied clients lead to happier Staff and more complete service

·Government can demonstrate that it provides a full list of requirements

·Better fulfillment of program mandate

·Competitive advantage for each jurisdiction

·Service transformation easier from collaborative view

·Potentially eliminates red tape for permits and licences.

· A model of cross-jurisdictional cooperation for other projects to follow.

HOW?

BizPaL provides an easy to use, ‘no wrong door’ service allowing users to obtain permit and licence information through their local, provincial/territorial, or federal government websites. Each point of access provides the client with comprehensive and customized information collected from all the participating jurisdictions. BizPaL also provides all government jurisdictions with a comprehensive on-line administration tool to manage their permit and licence information in a co-ordinated fashion.

WHEN?

The BizPaL Pilot Project was completed with the lead group of participating governments launching the service in December 2005 through the first half of 2006. BizPaL is now moving into sustainable program mode and rapidly expanding to other governments across Canada. Interested in participating?

Updated: 2007-01-03		Important Notices
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